Jay Express
Welcome to Jay Express Services, the John Jay College “one-stop” source for essential, reliable, up-to-date information!
Fall & Spring Office Hours
- via Email (jayexpress@jjay.cuny.edu): Monday - Friday 9AM - 5PM
- Enrollment Management Call Center (212-663-7867): Monday - Friday: 9AM - 3PM (Closed 12PM -1PM)
- Jay Express Counter (by appointment): Monday - Thursday 9AM - 4:45PM / Friday 9AM - 3PM
Tuesdays & Wednesdays 3:00 PM - 4:00 PM
Virtual Jay Express Services Counter
Passcode: 742167
Need to add/change your major/minor? It's simple! Just log in to the app using your assigned student email username & password.
- Change your personal information here
- Tuition payment methods
Billing, Payments & Bursar Holds: bursar@jjay.cuny.edu
Credit Evaluation: evaluations@jjay.cuny.edu
Degree Audit Requests: registraraudit@jjay.cuny.edu
Difficulties applying for Graduation? jayexpress@jjay.cuny.edu
E-Permit Inquiries: epermit@jjay.cuny.edu
Grade Change: gradechange@jjay.cuny.edu
Grade Appeals: gradeappeal@jjay.cuny.edu
Need to speak with an expert? Visit the Financial Aid Office Virtual Front Desk.
Wednesdays, 11:30am to 3:00pm
Click here to join Zoom
What is CUNY Reconnect?
CUNY Reconnect is an initiative to help adults return to higher education. This initiative aims to help working-age students who left CUNY earn a degree and, by doing so, increase access to job opportunities and earning potential. If you’ve never attended college, attended college and didn’t complete your degree, or are looking for a career change, or promotion, Reconnect with JJC!
Important Updates
Jay Express will be closed:
Thursday, November 28th - Thanksgiving
Friday, November 29th - Day after Thanksgiving
Tuesday, December 24th - Christmas Eve
Wednesday, December 25th - Christmas
Tuesday, December 31st - New Year's Eve
All John Jay courses are now in Brightspace!
Academic Calendar